Ten metres of steel, fire and people, plus three delivery apps that keep ringing.
Saathi unifies Zomato, Swiggy, and Ownly order data with WhatsApp — then puts reviews in front of the kitchen, holds prep times to a standard, and lets loyal customers pick their own reward. One workspace, from order to repeat order.
Why Saathi
Every dish's rating and review lands on the station that made it — not buried in a dashboard nobody opens. Staff see what customers actually said and correct course the same shift, not next week.
Set ambitious per-dish, per-station prep-time targets and let the system track them automatically. No manager hovering with a stopwatch — just clean data you can tie straight to staff compensation and rewards.
Instead of a generic discount, loyal customers pick their own gift on the second and fifth order. A reward people actually want drives real retention — not just another coupon they ignore.
Platform
Normalized order model with real-time ingestion, rider ETA tracking, operating-hours sync, and outlet online/offline toggles across every delivery channel.
Station-filtered kitchen screens with per-station login, dish-level readiness, cooking instructions, and review feedback surfaced right where the dish is made.
A print-supervisor engine with automatic replay so no order is ever silently lost, plus modal previews and cross-platform POS driver support.
WhatsApp order history joined with delivery-platform data to power QR loyalty cards, chooseable gifts, and a reviews hub across every source.
End-to-end transparency with raw payload inspection, action-click audit trails, and zero-latency SSE order feeds.
Ask operations questions in plain English — prep times, review trends, repeat-order rates — with automatic SQL inspection and chat-to-edit dashboards.